Unisys Career Notification - Walkin Date - 9th To 31st May 2017

Unisys Careers

Unisys Career Notification released for Senior Technical Support Associate(voice) posts. All interested job seekers need to find below details carefully and attend interview / apply the post as given below.

Company Name : Unisys

No.of Positions : NA

Post Name : Senior Technical Support Associate(voice)

Qualification : Any Graduates

Apply Mode : Walkin

Walk-in Date : 9th To 31st May 2017

Interview date: Monday to Saturday

Walk-in Time : 11 AM

Walk-in Address:
Unisys Global Services India Pvt. Ltd.
DLF Cyber City, Gate No.3
Block II, 7th Floor,
Plot No. 129 to 132,
APHB Colony, Gachibowli,
Hyderabad 500 019

Experience : 1 To 3 Years

Salary : INR 50,000 - 3,00,000 P.A.

Job Description :
1. Your role and responsibilities will primarily involve resolving IT-related client issues via phone calls, emails, and chats, and gathering client information.
2. You will make extensive use of Unisys provided help files to diagnose the issue, document the resolution process using a ticketing system, assign tickets to resolvers, and proactively collaborate to drive quick issue resolution.
3. Level 1 technical support in B2B and B2C environments
4. Customer service support
5. Collections, Marketing and any outbound calling support
6. Any other experience supporting international customers through phone / chat / email
7. Experience in dealing with clients in client support roles (other than calling profiles) are welcome too, provided candidates have very good spoken English skills

NOTE:
1. Immediate Joiners can apply
2. Provides one month notice period
3. Candidates who already applied for this position in last one month need not apply.
4. Do not send your resume to mail id. Please do walk- in, if you are interested, to Unisys premises along with your resume/CV and original Govt ID Proof except PAN card.

About :
Unisys Corporation is an American global information technology company based in Blue Bell, Pennsylvania, that provides a portfolio of IT services, software, and technology. It is the legacy proprietor of the Burroughs and UNIVAC line of computers, formed when the former bought the latter.